Berríos Noguera, J. R., & Navarro Hudiel, S. J. (2015). EFQM model application in the administrative organization caritas foundation Estelí, 2014- 2015. Journal of Science and Technology El Higo, 5(1), 24–41. Retrieved from http://revistas.uni.edu.ni/index.php/Higo/article/view/91